WELCOME!

Shared Branching & Fee-Free ATMs: By joining Community West, you gained access to over 30,000 fee-free ATMs and over 5,600 shared branches nationwide. What does this mean? You can access fee-free ATMs at many other credit unions nationwide through the CO-OP ATM Network. Use the ATM locator to search for a credit union near you before you go!

Need to do a more in-depth transaction, but aren't close to a Community West branch? With Co-Op and Xtend Shared Branching, you have access to over 5,600 other credit union branches for banking wherever you may be. Look for one of these symbols to know if a credit union near you is in-network.

Your Community West checking account gives you access to perks and extra security to keep your money safe. Check your loyalty reward tier, enroll in account protection, and more - all in Online Banking!

Debit Card Round Up: Debit Card Round Up allows you to save with each purchase you make using your debit card by rounding the transaction up to the nearest dollar and transferring the change to your designated savings account. Start growing your savings with Debit Card Round Up!

Debit Card Alerts: Don't let a single swipe go unnoticed. With card alerts from CWCU, you'll be notified every time your card is swiped - making it easy to monitor card usage no matter where you are. You can choose an alert delivery method and triggers that meet your needs, such as transactions exceeding a certain amount or purchases made online.

Fraud Alerts: Help manage your account activity and quickly identify potentially fraudulent transactions. You'll receive notifications directly to your phone and can report suspicious activity on your account. Use fraud alerts to monitor your account from wherever you are!

Lost or Stolen Card: If you believe you have temporarily misplaced your debit card, you can "lock" your card using Card Controls in the Mobile App. This feature is accessible in the "More" tab. Once you find your debit card, you can "unlock" the card within the same menu.

To report your card lost or stolen, please call one of the following numbers:
Lost/Stolen Debit Card: 888-908-7798
Lost/Stolen Credit Card: 866-820-5878

Below are different ways you can pay your loan:

• Pay by credit card by calling 616-261-5657.
• Set up an automatic payment from your savings or checking account
• Enroll in Bill Pay through Online Banking
• Visit a branch to pay your loan in person
• Mail a check to PO Box 8069, Kentwood, MI 49518

Contact us today for help setting up automatic payments or bill pay!

Phone number:
616-261-5657
Toll-free: 844-348-8960

Mailing Address:
PO Box 8069
Kentwood, MI 49518

CWCU ATM/Debit Cards and HSA Debit Cards:
Card activation and PIN Set Up: 866-985-2273
Lost or Stolen Cards: 888-908-7798

CWCU Credit Cards:
Card Activation and PIN Set Up: 800-631-3197
Lost or Stolen Cards: 866-820-5878
Client Services: 866-820-5878

CWCU Routing Number:
272480995