Digital services at Community West Credit Union provide convenient and secure money management in the palm of your hand. With services like Card Controls and Mobile Check Deposit, you can easily manage your account from anywhere. Download the Mobile Banking App today and begin enjoying all of the digital features Community West has to offer.

Mobile Banking App

A Safe, Secure, and Convenient Way to Do Banking

Love Online Banking? Download the Mobile Banking app on your device and enjoy the security and convenience of banking on the go. With the mobile app, you can check balances, pay bills or transfer funds, deposit checks, manage your cards, view eStatements, and so much more!

Mobile Check Deposit

Deposit checks* from your mobile device in just a few quick steps! We know it’s not always easy to get to your credit union in our busy, day-to-day lives. This feature allows you the convenience of banking on your own time, from anywhere.
  • Open or Download the Community West CU Mobile Banking App
  • Login using your Online/Mobile Banking credentials (they are the same for both platforms)
  • Click Deposit
  • Click New Deposit
  • Choose the deposit account and enter the total check amount
  • Take a picture of the front of check
  • Click Accept or Retry
  • Click Next
  • Write “CWCU RDC only” above the signature line
  • Take a picture of the back of check
  • Click Accept or Retry
  • Click Next
  • Review information and click Submit

*Initial registration and approval required to use service.  Approval may take 1 – 2 business days. Check holds may be placed to verify funds. Click here for complete details.

Card Controls

Life happens and sometimes you might misplace your card for JUST a moment. You know it’s around, but you maybe aren’t exactly sure where. That’s where card controls come in! Card Controls allow you to take control of your debit card with alerts and status changes in a few clicks.

Activity Alerts
Don’t let a single swipe go unnoticed. With activity alerts from CWCU, you’ll be notified via push notification every time that your card is swiped, making it easy to monitor card usage from wherever you are. You can choose to enable activity alerts and a trigger that meets your needs, such as transactions exceeding a certain amount, or purchases made online.

Lost or Stolen Card
If you believe you have temporarily misplaced your debit card, you can “lock” your card using Card Controls in Mobile Banking. This feature is accessible in the “More” tab. Once you find your debit card, you can “unlock” the card within the same menu.

To report your card truly lost or stolen, please call one of the following numbers.

Lost/Stolen Debit Card: 888.908.7798
Lost/Stolen Credit Card: 866.820.5878

  • Open or Download the Community West CU Mobile Banking App
  • Login using your Online/Mobile Banking credentials (they are the same for both platforms)
  • Click More in the bottom right corner
  • Click Manage My Cards in the top right corner
  • Choose the card to manage from the list

To Lock Your Card:

    • Click the green toggle and confirm by clicking Lock on the pop-up

To Enroll in Activity Alerts:

    • Click Edit Activity Alert Settings
    • Click the grey toggle to activate alerts
    • Standard settings will activate alerts for all transactions. You can customize when you receive an alert by adjusting the settings on the screen.

Digital Wallet

A digital wallet allows you to pay with your smartphone or smartwatch using an app securely containing your debit or credit card details. With a wave or tap at checkout, you’re able to make purchases with your Community West debit or credit card without the physical card – a convenience if you’ve forgotten your wallet. Always keep in mind, not every merchant accepts digital wallet payments.

Digital Wallets like Apple Wallet, Google Pay, or Samsung Pay are determined by the phone you carry. For example, someone with an Android Phone can’t use Apple Wallet and vice versa. With a digital wallet you can also store gift cards, event tickets, and more!

Setting up a digital wallet is dependent on your phone or watch and will require steps to verify your card information for safety and security. Just search your phone’s wallet option and add your cards. 

Google Pay
Samsung Pay

Ready to download the Mobile Banking app and take your accounts where life takes you? Download today!

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