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Shared Branching & Fee-Free ATMs By joining Community West, you gained access to over 30,000 fee-free ATMs, and over 5,600 shared branches nationwide. Each Community West branch has an ATM, but you can also access ATMs at many other credit unions. Use the ATM locator to search for a credit union near you before you go! Need to do a more in-depth transaction, but no Community West branch is close by? With Co-Op and Xtend Shared Branching, you have access to over 5,600 other credit union branches for banking wherever you may be! Look for one of these symbols to know if a credit union near you is in-network!

Your Community West checking account gives you access to perks and extra security to keep your money safe. Check your CWPERKS level, enroll in account protection, and more – all in Online Banking!

Debit Card Round-Up
Debit Card Round-Up allows you to save with each purchase you make with your debit card by rounding the transaction up to the nearest dollar and transferring your change to your savings account. Learn more and enroll here!

Debit Card Alerts
Don’t let a single swipe go unnoticed. With card alerts from CWCU, you’ll be notified every time that your card is swiped, making it easy to monitor card usage from wherever you are. You can choose an alert delivery method and trigger that meets your needs, such as transactions exceeding a certain amount or purchases made online.

Fraud Alerts
Help manage your account activity and quickly identify potentially fraudulent transactions. You’ll receive notifications directly to your phone and can report suspicious activity on your account.

CWPERKS
Earn points for the products and services you already use at Community West Credit Union! For example, if you have a checking account, use a debit card, and have direct deposit into your checking account, you could earn 100 points each month. As points accrue, exchange them for things like fee reversals, special gifts, and more.

Lost or Stolen Card
If you believe you have temporarily misplaced your debit card, you can “lock” your card using Card Controls in Mobile Banking. This feature is accessible in the “More” tab. Once you find your debit card, you can “unlock” the card within the same menu.

To report your card lost or stolen, please call one of the following numbers.

Lost/Stolen Debit Card: 888.908.7798
Lost/Stolen Credit Card: 866.820.5878

Below are the different ways to pay your loan:

  1. Pay by credit card using our online portal. Register here and begin paying online with ease!
  2. Set up an automatic payment from your savings or checking account
  3. Enroll in Bill Pay through Online Banking
  4. Visit a branch to pay your loan in person
  5. Mail a check to PO Box 8069, Kentwood, MI 49518

Contact us today for help setting up automatic payments or bill pay!

Phone Number:
616-261-5657
Toll-free: 844.348.8960

Mailing Address:
PO Box 8069
Kentwood, MI 49518

CWCU ATM/Debit Cards and HSA Debit Cards
Card Activation and PIN Set Up – 866.985.2273
Lost or Stolen Cards – 888.908.7798

CWCU Credit Cards
Lost or Stolen Cards – 866.820.5878
Client Services – 866.820.5878
Card Activation and PIN Set Up – 800.631.3197

CWCU Routing Number
272480995

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