Community West Credit Union’s Warning regarding the Equifax Breach

What happened?

Equifax, a leading credit report provider, recently announced that 143 million people could be affected by a recent breach of its data system. Information that was compromised includes Names, Social Security Numbers, Birth Dates, Addresses, and some Driver’s License Numbers. It is important to note, Equifax is one of the three major credit report companies with which we share member credit information.

Equifax has established a dedicated website, www.equifaxsecurity2017.com. This site includes information and regular updates about the breach, a search tool to determine if an individual’s information may have been impacted, and options to better protect against identity theft.

Community West Credit Union is closely monitoring the updates from Equifax and is committed to providing as much information and resources to our members as we can.

What should YOU do?

Be vigilant about checking your account for any fraudulent activity. Notify CWCU immediately of any unauthorized or suspicious activity. With these types of breaches, there is typically an increase in scam attempts through misleading phone calls or emails. Make sure we have your updated contact information and read your postal mail from CWCU. Equifax will notify individuals in writing if any of your information is affected in the breach.

 

You can also take proactive steps to monitor your financial and credit accounts:

  • Access Online Banking to keep your contact information updated
  • Monitor your accounts for any suspicious activity
  • Set up Account Alerts through Online Banking
  • Set up Credit Card Alerts with Community West at no cost to you.
  • Set up Debit Card Alerts with Community West at no cost to you.

If you are currently set up with our ID Protect Service and have the alerts feature activated, your credit history is already being monitored and you will be alerted of any changes to your credit report. If you have questions about ID Protect or would like information to get set up with ID Protect, please contact us at: callcenter@communitywestcu.org or call 616-261-5657.