Community West is committed to being a secure and reliable resource for our members and community. We understand that many members may be impacted by the current public health emergency. To us, you are more than a member and our mission is to help you navigate any negative financial impact you are experiencing due to this crisis.

Skip a Pay Emergency Relief

If you have a current loan with us, you may be allowed to skip your March, April, or May payment for no fee.

Eligible Loan Types:

  • Vehicle loans
  • Recreational loans
  • Personal loans

Mortgage loans, VISA, and line of credit loans are not eligible for the Skip a Pay program¹. If you need financial assistance with these loan types, please contact 616.261.5657.

Skip a Pay

Emergency Relief Loan

If you need financial assistance, you may qualify for an Emergency Relief Loan².

  • 6.00% APR³
  • Maximum Loan Amount: $5,000
  • Maximum Term: 24 months
  • Simple qualifying process

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Early Withdrawal on Certificate of Deposits (CDs)

Early withdrawal penalties on CDs are waived through April 30. If you need access to funds in your CD, please contact us today or visit a drive-thru location at Comstock Park, Grandville, Hudsonville, Middleville, or Rockford.

Contact Us

Should these solutions not work for you, please call us to discuss additional options at 616-261-5657 or 844-348-8960.

We view our members, employees, and community as family. Your safety and wellbeing, both physically and financially, remain our top priority. We are in this together and we are here for you.


¹Subject to account status. Forms must be signed/eSigned and submitted by member/cosigner/guarantors before payment due date. Visa, Line of Credit, Tuition, Home Equity, and Mortgage Loans are not eligible. Other exclusions may apply. Please contact Community West Credit Union for complete details.
²Emergency Relief Loan available to current CWCU members only.
³APR = Annual Percentage Rate.

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