Community West is committed to being a secure and reliable resource for our members and community. We understand that many members may be impacted by the current public health emergency. To us, you are more than a member and our mission is to help you navigate any negative financial impact you are experiencing due to this crisis.

Skip a Pay Emergency Relief

If you have a current loan with us, you may be allowed to skip your April, May, or June payment for no fee.

Eligible Loan Types:

  • Vehicle loans
  • Recreational loans
  • Personal loans

Mortgage loans, VISA, and line of credit loans are not eligible for the Skip a Pay program¹. If you need financial assistance with these loan types, please contact (616) 261-5657.

Skip a Pay

MiMortgage Relief Partnership

Community West (CWCU) is a proud participant in the MiMortgage Relief Partnership with the State of Michigan which ensures that no one experiencing financial hardship due to COVID-19 will lose their home during this public health crisis. Under this partnership, CWCU agrees to:

  • Provide affected borrowers with a 90-day grace period for all mortgage payments
  • Provide relief from mortgage-related late fees and charges for 90 days
  • Refrain from reporting adverse credit scoring information based upon the borrower’s accessing relief
  • Work with borrowers on their specific needs or concerns

For more information regarding mortgage relief options, contact us online or call (616) 261-5657.

Emergency Relief Loan

If you need financial assistance, you may qualify for an Emergency Relief Loan².

  • 6.00% APR³
  • Maximum Loan Amount: $5,000
  • Maximum Term: 24 months
  • Simple qualifying process

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Contact Us

Should these solutions not work for you, please call us to discuss additional options at (616) 261-5657 or (844) 348-8960.

We view our members, employees, and community as family. Your safety and wellbeing, both physically and financially, remain our top priority. We are in this together and we are here for you.


¹Subject to account status. Forms must be signed/eSigned and submitted by member/cosigner/guarantors before payment due date. Visa, Line of Credit, Tuition, Home Equity, and Mortgage Loans are not eligible. Other exclusions may apply. Please contact Community West Credit Union for complete details.
²Emergency Relief Loan available to current CWCU members only.
³APR = Annual Percentage Rate.

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